by Lorenzo Gentile on Mar 17, 2020
A message from Dan Kelley, President, Somers Agency
Thank you for placing your trust in the Somers Agency. We understand the concern and uncertainty you may be experiencing surrounding the spread of coronavirus (COVID-19).
While this situation is ever-changing, our commitment to you, your family and your business remains unchanged. With that in mind, I want to share the steps we are taking to minimize any effects on your business with the Somers Agency.
Service remains a top priority
Serving you and your insurance needs is a top priority. To ensure we can continue to provide superior service, we have systems and long-standing plans in place to address business disruptions.
This includes work-from-home capabilities, alternate work locations and additional options so that our employees can continue to do their work and our operations remain functional.
Adaptive Business Practice
As part of our ongoing efforts to protect the health of our employees and customers, we have limited customer and visitor access to our offices. These restrictions do not limit your ability to contact us. Our Operation and Service teams remain available during normal business hours. Additionally, you can make premium payments or track and manage any claim activity directly thru your specific Insurance Company’s secured website. Please contact us if you need assistance in locating your specific Insurance Company’s web address, phone number or visit www.SomersAgency.com for additional information.
History and strength to honor our commitments
With roots dating back to 1898, we have navigated other periods of uncertainty and various economic cycles. Our strength reflects continued execution of a long-term strategy focused on discipline, growth and honoring our commitment to our customers.
Please contact your Somers Agency representative with any questions.
Thank you for choosing the Somers Agency.
5311 Leavitt Rd Suite 100
Lorain Ohio 44053
8:30AM - 5PM Mon - Fri